Freight shipping questions, answered

MeritSpan Logistics arranges freight transportation for businesses: truckload (dry van, flatbed and refrigerated), LTL, refrigerated LTL, final mile and white glove delivery, and international air, ocean and cross-border freight.

Use the live rate tool on meritspanlogistics.com. Pick the mode, describe the freight, enter your contact details, and rates appear on screen. Choose one and our team confirms and books it with you.

Customers quote, book and track in a portal powered by 1896, a transportation management system built for LTL that also handles truckload, refrigerated LTL, final mile and international freight.

Yes. LTL quotes show national and regional carriers side by side with price and transit time, so you can pick the lowest price or the fastest service.

Every shipment is tracked from pickup to delivery in the customer portal, with status updates and delivery documents attached.

Email info@meritspanlogistics.com or request a rate. We set up your account and send sign-in links for you and your team.

A day or two of notice gives the best mix of price and choice. We also cover same-day and next-day loads; tell us the deadline and we will tell you what is realistic.

Yes. Multi-stop loads are common. Each extra stop adds a charge and some time, and we lay that out in the quote.

Every load is tracked from pickup to delivery, and you can see status in the MeritSpan portal alongside the rest of your shipments.

Freight class is the rating LTL carriers use to price a shipment, driven mostly by density: weight compared with the space the freight takes. If you do not know yours, give us accurate dimensions and weight and we will work it out with you.

Almost always because the weight, dimensions or class on the bill of lading did not match what the carrier measured, or a service such as a liftgate was added at delivery. Accurate details at quote time are the fix, and we help you get them right.

Yes. You see every carrier that priced the shipment and pick the one that fits, whether that is the lowest price or the fastest transit.

The trailer is refrigerated and the network is built around scheduled consolidation routes rather than daily terminal runs. Pickup and delivery days are planned around those routes, so lead time matters more.

Often, yes. Multi-temperature trailers use bulkheads to hold separate zones. Tell us the temperature each product needs and we will match it to the right service.

Then a refrigerated truckload is usually cheaper and faster, and we quote that instead. We price both when a shipment is close to the line.

Yes. We quote the linehaul to the delivery hub and the in-home delivery together, so you get a single price and one place to track the order.

The delivery team contacts the customer to set the appointment once the freight reaches the local hub. You can follow each step in the portal.

Yes. Offices, retail stores, hotels and job sites are all common, including inside delivery and installation.

Air is faster and costs more; ocean is slower and costs less. The right answer depends on how soon you need it and how much the freight is worth per pound. We quote both so you can compare.

With FCL you pay for a whole container. With LCL your freight shares a container and you pay for the volume you use. LCL usually wins for a few pallets; FCL wins once you fill a good part of the container.

Customs clearance is done by a licensed customs broker. We coordinate with yours, or help arrange one, so the entry and the transportation stay in step.